Boolu terms of service

Version of 12 November 2026.

1. Who we are and what you accept

These terms govern the use of Boolu (https://boolu.app, its Chrome extension and its MCP server), provided by Pitinvestment, S.L. (single-member company), tax id B70784723, address Calle Gasco Oliag, 6, entresuelo 10, 46010 València (Spain), registered in the Registro Mercantil (Companies Register) of Valencia, volume 11521, book 8799, folio 196, section 8, sheet V-216473, 1st entry (“Boolu”, “we”). By creating an account or using Boolu you accept them. If you use it on behalf of a company, you accept them on its behalf and confirm you may do so; “the customer” is then the company.

Boolu is a service for professionals and businesses, who use it for their work. It is not offered to consumers.

2. What Boolu is

Boolu lets a team leave notes about its websites, on the page itself: the note carries a screenshot, the element pointed at, drawings and, if wanted, a video with voice. Those notes can be read in the panel, in the extension and from Claude Code or other MCP clients each person connects to their account, so the assistant fixes the website.

3. Accounts and workspaces

Each account belongs to one person, with their e-mail and password. You are responsible for keeping your credentials and for what is done with your tokens and connections; you can revoke them in “Profile”.
A workspace belongs to a team. Its owner (a single account) contracts on behalf of the customer: chooses the plan and can hand it over, export it and delete it. Admins manage people and projects. People invited “per project” only see the projects they are invited to.
Sign-up may be closed: then the only way in is an invitation.
You must give us true data and be at least 18 years old.

4. Your content

What the team leaves in a workspace (notes, screenshots, videos, comments, projects) belongs to the customer that owns the workspace. You give us just the permission needed to host it, process it and show it to those the workspace gives access to, and to send it to the integrations the customer turns on, for the sole purpose of providing the service.
For the personal data in that content, the customer is the controller and Boolu the processor, under the data processing agreement (annex to these terms).
You are responsible for what you capture. Only use Boolu on websites you have the right to review. A screenshot or a video may record whatever is on screen, including third parties' personal data (your customers' or the website's users') and, if you turn them on, your voice and image. Avoid capturing data the note does not need and, if you do, make sure you have a legal basis and inform whoever must be informed.
Do not upload illegal content, content that infringes third parties' rights or malicious software.

5. Claude Code and other assistants

Boolu includes no artificial intelligence model. Each person may connect their own Claude Code or another MCP client. That client reads the notes that person can see and acts with the permissions they give it, under the terms that person or their company has with the assistant's provider.
Changes an assistant makes to your code are your responsibility: review them before publishing them. Boolu is not liable for what the assistant does in your code, your website or your systems.

6. Acceptable use

You may not:

try to access other customers' workspaces, projects or data, or bypass limits or security measures;
use Boolu to monitor people, collect data from third-party websites without permission or send unsolicited communications (for example, by abusing invitations);
overload the service, reverse engineer it except where the law allows it, or resell it without an agreement.

If someone breaks these rules we may limit or suspend their access, with notice where reasonable.

7. Plans and payments

During the beta Boolu is free. Paid plans will start when it leaves the beta; we will announce it at least 15 days in advance and nobody will start paying without choosing a plan. From then on, what follows applies.

The workspace pays, not each person. Plans, prices and limits (active projects, seats, video) are on the pricing page. People “per project” do not take a seat.
The first time an account creates a workspace it may get a free trial of 14 days without a card, once per account. When it ends, the workspace moves to the free plan unless another is chosen.
Payments are handled by Stripe: the subscription renews each period (monthly or yearly) until cancelled in “Plan”. When cancelled, the plan lasts until the end of the period paid. What has been paid is not refunded: deleting a workspace cancels its subscription at once, with no refund of the days left.
If a charge fails, Stripe retries it for some days and we keep the plan; if it is not paid, the workspace moves to the free plan. Nothing is ever lost by moving down a plan: whatever is above the limit can still be seen and used, but no more can be added.
Prices on the pricing page do not include VAT, which is added on the invoice (21 % in Spain). Customers in other EU countries with a VAT number are invoiced without VAT (reverse charge), and customers outside the EU without Spanish VAT, as the applicable rules provide. We may change prices with 15 days' notice; the change applies at the next renewal.

8. Availability and changes to the service

We take reasonable care for Boolu to work and not to lose data, but during the beta we guarantee no specific level of availability. We may improve or change features; if a change removes something important you pay for, we will tell you in advance.

9. Leaving: export, hand over and delete

Export: the owner can download the whole workspace, and each person their own data, in a zip file readable without Boolu (JSON, CSV and the original files). Each export is available for 48 hours.
Hand over: the owner can offer the workspace to another person of the team or of the admins; if they accept, they become the owner, with the workspace's plan and billing.
Delete a workspace: its owner deletes it with their password. It is closed to everyone for 7 days, during which they can undo it; then it is deleted for good with all its content and its subscription is cancelled.
Delete an account: in “Profile”. If you own a workspace with other people, you must hand it over or delete it first.
We may end the service to a customer who seriously breaches these terms, or stop providing Boolu with 30 days' notice so data can be exported.

10. Intellectual property

Boolu (the software, the brand, the design) is ours. We give you a non-exclusive, non-transferable right to use it while you have an account. If you send us suggestions, we may use them with no obligation to you.

11. Liability

We are liable for damage caused by wilful misconduct or gross negligence. Beyond that, and as far as the law allows, we are not liable for lost profits or indirect damage, and our total liability is limited to what the customer paid in the 12 months before the event (or €100 on a free plan). None of this limits rights the law does not allow to be limited.

12. Changes to these terms

If we change them in a relevant way, we will tell you by e-mail or in the panel 15 days in advance. If you do not agree, you can export your data and delete your account before they apply.

13. Law and courts

These terms are governed by Spanish law. For any dispute, the parties submit to the courts of Valencia (Spain), unless the law sets another venue.

This text exists in Spanish and in English. If the two versions differ, the Spanish version prevails.